At Berkshire Used Cars we pride ourselves on the great service we provide to all of our customers, whether they purchase a car or not and are always striving for a 5 star experience. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible. All of these reviews have been independently verified by Autotrader, Facebook and Google post sale.
But don't just take our word for it, see what some of our customers have to say about us...
5 out of 5 stars - Tony contacted me by text straight away and communicated regularly to arrange a test drive the next day. When i arrived he was very helpful, knowledgeable about the car, showing me all the controls and gadgets and allowed me to have a good look round it without any hard sell. I was then able to thoroughly test drive the car on a mix of roads. Tony even topped up the washer fluid in my car! Ultimately i didn't end up buying the car as i found one elsewhere, but i wouldn't hesitate to go to Berkshire Used Cars again in the future. Great service.
Audi A5 Coupe - Feb 19 - CarGurus review
Absolutely brilliant service very friendly no pressure in buying.
Iftikhar Ahmed - Aylesbury
Vauxhall Insignia - Jan 19 - AutoTrader review
I purchased a Mercedes E350 coupe from this dealer. The car was accurately described in the advert and in conversations that I had over the phone and in person. It was beautifully presented and fairly priced. The price offered for my part exchange was also fair. There was a small problem with the car after I'd collected it but this was resolved without hesitation or question. All round excellent buying experience. I have no hesitation in wholeheartedly recommending Berkshire Used Cars.
Andrew J - Newbury
Mercedes E350 - Dec 18 - AutoTrader review
The car was as described in the advert, it might even be better. What more could you ask for from an advert and then we get onto the dealer. What a refreshing change to visit. We were shown the car and we were allowed time to go around the car on our own with the key fob in my pocket. Then we went for a test drive and we were impressed and again once we got back my wife and I were allowed time to talk about the car on our own and we were given the chance to go away and think about the car. Once we decided to buy the car still the experience was good. We left with the car and it was taxed, registered and insured in our name. The car advert got we to come to this dealer but the dealer would have me coming back for our next car. Thank you.
Neil H - Horley
Ford Mondeo - Dec 18 - AutoTrader review
From the moment they answered the telephone I had a good feeling about them. Even though I called at short notice and they were busy they made time for me. We were shown every detail about the car, which was exactly as described. The test drive route was fine and we were given every opportunity to assess the vehicle. They assisted with arranging the car tax and registration documents online, it could not have been made a more simple process. I thoroughly recommend the company and buying experience.
Peter H - Chinnor
BMW 530 - Nov 18 - AutoTrader review
Bought a car last week from Berkshire Used Cars. The car was beautifully prepared, a very fair price and excellent service. I recommend them unreservedly.
Jonny L - Uxbridge
Mazda 6 - Nov 18 - Google review
Recently brought a white Vauxhall Adam from Andrew at Berkshire used cars, absolutely in love with it. Car was completely as described and in beautiful condition. Andrew knew the ins and outs of the car and made purchasing it easy. Not only was he easy to deal with before purchasing the car, he was also a great help after purchasing the car. Thank you so much! 100% recommend
Ella H - Bristol
Vauxhall Adam - Oct 18 Google review
Honestly good customer experience.
I wasn't looking to buy a replacement car, but it was such a good deal that I arranged a test drive, and that was it. Both guys were a delight to deal with. Very helpful and knowledgeable, and in fact, without actually seeking out Berkshire Used Cars, I have now bought my third car from them! Each one has been fantastic.
Andrew S - Abingdon
BMW 520 M-Sport - Oct 18 - AutoTrader review
I have recently purchased a car from here. Service and assistance was excellent. The team assisted me with the viewing, test drive and upon purchase took me through a full inspection and run down of how the car functioned. The team were very professional, listened to what i wanted with no pushy sales.
Sara T - Cholsey
Volvo V40 - Oct 18 - Google review
The whole sales process was conducted in an open and informative manner with all the details about the cars outlined and explained with all questions answered promptly and comprehensive The history and future implications regarding the changes to the emission zones in London and confirmation about the possible impact on us if we brought the car was outlined in full by Andrew and dismissed all doubts about the car The owner is a personable and professional business man and I would recommended the BUC to anyone for his attention to detail and customer service.
Graham B - High Wycombe
Citroen Grand Picasso - Sept 18 - AutoTrader
Excellent service, very professional from start to finish.
Pete Q - Abingdon
Citroen Grand Picasso - Aug 18 - Facebook
Honest , Upfront and really good costumer service. Will definitely buy from this dealer again!
Avelino S - Chipping Norton
Peugeot 3008 - Sept 18 - AutoTrader
Just bought a BMW 520D from Berkshire Used Cars. First class service from Tony, very knowledgeable about the car and made the buying process very easy. No hard sell and a fair trade in price for my old car.
Would definitely consider using them again the next time I'm looking to change cars and would recommend them to family and friends.
Bryan B - Abingdon
BMW 520 - Aug 18 - Google review
Perfect used car service.
Straight forward honest and reliable dealer. After visiting a number of other dealers we found the car we were looking for in better condition than we could have hoped for. The team provided perfect and personal service. We would recommend this dealer to any of our friends. Thank you.
Susanne B - Oxford
Volvo V40 - July 18 - AutoTrader review
I recently bought an Audi TT from Berkshire Used Cars and dealt with Andrew who provided me a superb personal service. His knowledge was great, he was really easy to deal with and was genuine and trustworthy. I was very impressed and would give them 6 stars if I could.
Ian W - Hemel Hempstead
Audi TT - July 18 - Google review
Recently bought a Skoda Citigo. Friendly and knowledgeable - latter extremely rare in car sales these days. Car impeccably prepared. Whole experience excellent.
Philip K - Ewelme
VW UP - August 18 - Google review
Different from the rest!
In the past I have found searching & purchasing cars extremely daunting due to pushy condescending sales people. My experience at Berkshire cars was completely different. We were given time & space to look around the vehicle by ourselves, on the test drive my husband was able to sit in the front with me which I was more comfortable with. The salesman had excellent knowledge & spent a long time going through all the features & controls with me. The advice & communication I received throughout was brilliant & they were very patient as I had a few difficulties with the company I’d set up finance with. The team at Berkshire cars are honest, down to earth people who seem to really enjoy what they do but also want their customers to really enjoy their new cars! Mission accomplished- one very happy customer thank you!
Claire H - Abingdon
Nissan Juke - August 18 - AutoTrader review
Recently brought a Vauxhall Astra from Tony and I couldn't be happier! His service and knowledge was impeccable, he helped me and my dad through the whole process making us feel reassured and confident. Thank you so much to Tony and Andrew and I would highly recommend their services to anyone!
T Nethercroft - Newbury
Vauxhall Astra - June 18 - Google review
Recently purchased an Audi A4.......from my first initial phone call with my enquiry to driving away the car, Andrew was absolutely first class in dealing with me as a new customer. The car was immaculately presented and Andrew was able to explain in detail every aspect of the car. Many thanks.
B Humphries - Alton
Audi A4 - May 18 - Google review
Top Marks for Andrew who sold us a wonderful Nissan Juke - so happy with the service and friendliness - could not have been more helpful. The vehicle was so clean both in and out and with a full years MOT and a recent service - top marks all round- it drives like a dream will recommend them to friends & family.
M Frampton - Didcot
Nissan Juke - May 18 - Google review
Friendly Service, excellent car.
Karen S - Fareham
Kia Sportage - May 18 - Google review
I recently purchased an Audi Q3 from this dealer, I can’t say enough about them, they were fantastic from start to finish, I was dealt with by Andrew who at no point pressured me into buying the car, after explaining every detail of the car he was so good with every step even after purchasing it they still value you as there customer. I looked at so many Audi and dealt with so many other dealers who don’t even come near to this dealer. I wouldn’t hesitate to buy again from these, there a 100% genuine car dealer with totally genuine salesman. 10 out of 10 from me.
Dave 0 - Watford
Audi Q3 - May 18 - Auto Trader review
Excellent service. i have purchased a Zafira from them last week, great car at a great price, very polite and friendly service, very happy , thank you.
Mike J - Southampton
Vauxhall Zafira Tourer - APR 18 - Google review
Just brought a Volvo XC70 from this company they made sure it was 100% before I received it, very professional would highly recommend .
Andrew W - Reading
Volvo XC70 - APR 18 - AutoTrader review
Best used car dealers I've ever been too !!
Superb from start to finish. Andrew was such a great person to deal with nothing was to much trouble and always extremely helpful. After the worst morning ever at a different garage I really did think I?d just go home but I?m so glad I popped in found a great car at a fair price and couldn't be happier. We had a small issue with the brakes I let Andrew know and we were in the next day at their mechanics and they swapped out the faulty part no questions asked and even a call to check on how it went. very professional.
Nick W - Oxford
BMW 520 - Feb 18 - Auto Trader review
Bought a Skoda Fabia estate 59 plate from them and I have to say they were really helpful and honest, was an issue with the window but they addressed that when I bought it and hopefully they will resolve this issue later today. Friendly staff, not pressured into anything at all, quick and simple process, I would recommend buying a car from them.
Marcus A - Maidenhead
Skoda Fabia - Feb 18 - Google review
Tony was friendly and not salesman-like. Very helpful and accommodating. The Seat Leon FR estate I purchased is great and was happy that we made the journey to purchase this car. Would definitely recommend.
Gareth L - Lyndey
Seat Leon FR - Feb 18 - Facebook review
Bought a very nice Mercedes C220 estate. Very pleasant experience buying it with no pressure and good communication. Get the impression that they love their cars!
Carl G - Newbury
Mercedes C220 - Feb 18 - Google review
Very impressed with the service we received from Tony. We are delighted with the purchase of our Seat Mii. Great customer service, attention to detail, couldn't have asked for more. I would highly recommend this company.
Paul B - Fleet
Seat Mii - Jan 18 - Google review
I Felt like I was looked after.
Very friendly and very helpful, and do everything efficiently
Craig B - Wiltshire
VW Polo - Jan 18 - Autotrader review
Very enjoyable experience
Having contacted the dealer about the Ctroen DS5 he answered all my question quickly and honestly, the car was as described, after the test drive a deal was done and he taxed ,changed ownership online and insured the car, outstanding service, i would recommend them, great dealer great service.
Ian R - Bromley
Citroen DS5 - Jan 18 - Autotrader review
Very easy smooth sale with nil pressure.
The guys at Berkshire used cars are brilliant, excellent vehicle sales people, they don't just sell a car they also give advise on servicing options and aftercare of your vehicle. I would highly recommended anyone wishing to purchase a car to try this company first. Customer service is excellent and they keep you updated regularly during the purchasing period and are always welcoming to happy to help and answer any questions you may have. Thanks guys.
Easah H - Birmingham
BMW 325 - Jan 18 - Autotrader review
Kind,thoughful, nothing was too much trouble.
From the very first telephone call to driving my new car away, the customer service, attention to detail and friendly professional attitude was outstanding! I live 80 miles away and the communication in order for me to achieve the right purchase for me was excellent. So happy with my car and would highly recommend both gentlemen at BUC. Happy New Year.
Autumn A - Sherbourne
Honda Civic - Jan 18 - Autotrader review
Excellent professional attention with a superb car readied for review and test drive. Sale process including part exchange was very easy and drove away fully taxed and insured the same day. Would definitely recommend to anyone.
Keith B - Southampton
Toyota GT86 - Dec17 - Autotrader review
A pleasurable car buying experience.
Extremely good service. Knowledgeable, open and honest. Kept me updated all through the buying process, very helpful. Would highly recommend these guys. Many thanks.
Guy S - Basingstoke
Audi A4 - Nov 17 - Autotrader review
The dealership is not palatial and flash but who cares about that when the car is sold to you by Andrew. Very enjoyable three hour experience from the moment of being met at the local railway station for a test drive, to leaving the dealership confident I knew everything about the car to get home. I bought a Mercedes AMG so there was a lot to go through to make sure everything worked and of course it did, insurance, tax, warranty was arranged and explained. Spent the weekend giving the car a good drive and it exceeds my expectations, so will give this dealership a big thumbs up.
Andy W - Romsey
Mercedes E Class - Nov 17 - Autotrader review
Purchased our VW Sharan back at the end of September, fantastic car and would highly recommend them. Had a few minor issues which were rectified promptly by Andrew and just waiting on our copy of the HPI Certificate as promised. Thanks again Andrew.
Stuart M - Wantage
VW Sharan - Sept 17 - Autotrader review
It was almost a pleasure handing over my money! The guys did everything for me transferred log books, tax and refunded car tax. If you want a honest fair deal, you should definitely consider Berkshire Used Cars
Brett H - Pulborough
Audi A4 - Nov 17 - Autotrader review
Best used car garage I've ever been too !
We have just purchased our second Freelander from Berkshire Used Cars , their friendly can do attitude is second to none ! They make sure the car is in first class clean condition. I would not go anywhere else for a car now, I trust Tony's verdict on the car and they make sure it is checked by an independent garage before it leaves ! So for a reliable, friendly all round car purchasing experience don't look anywhere else !
Geoff B - Reading
Freelander - Oct 17 - Autotrader review
We bought our car from Andrew who was extremely helpful and couldn't do enough for us. We will definitely be using them to purchase any future cars.
BMW 5 series - Newbury - Facebook review
Helpful and polite
Polite and friendly service. Not rushed or pressurised into making a decision. Diligent and thorough.
Wiz and Ian A - Guildford
Audi A4 Avant - Oct 17 - Autotrader review
Would 100% recommend & hope to buy from them again.
Excellent. really helpful and everything was done on the day so I could drive away. They spent time explaining everything about the car, the paperwork and provided a test drive there and then. Really helpful.
Jennifer F - Banbury
Mercedes B class - Oct 17 - Autotrader review
Car and dealership exceeded expectations.
Car proudly presented and absolutely as described. The guys were friendly, knowledgable and professional to deal with, giving information whilst also leaving us alone with no pressure to have a good look around it and discuss among ourselves.
Robert B - Moulsford
Mercedes CLS - Sept 17 - Autotrader review
Amazing service from Berkshire Used Cars
At the start when I arrived to Berkshire Used Car, Andrew was very kind and welcoming, before I got into the car Andrew told me some useful facts and some history about the car which was very helpful and reassuring me the car was in very good condition. When letting me have a test drive with the car, Andrew was calm and kind which made the test drive amazing. Overall I am very pleased to have bought my car from Berkshire Used Car, Andrew was very professional and I highly recommend Berkshire Used Car to anyone who wants to buy a car.
David E - Hook
Ford Fiesta - Aug 17 - Autotrader review
Good to deal with an honest organisation
Great experience, Andrew gave us all the info on the vehicle and left us to look over it in our own time, no pressure and it was a pleasure doing business with them. Would recommend them, them and the sale was truly great, everything was done and it was truly painless.
Ray W - Winnersh
Hyundai ix35 - Aug 17 - Autotrader review
Thank you Andrew for all your help! You have been brilliant from start to finish with the purchase of my new car. I would totally recommend Berkshire Used Cars to anyone looking for a relaxed, informative and friendly dealer. He went the extra mile and made sure the car was freshly MOT'd and replaced brake pads that were an advisory so i didn't have to worry. Will definatly be back in the future.
Steph S via Facebook - Wantage
Skoda Citigo - June 17 - Autotrader review
This is the second car we have bought from Berkshire Used Cars. Great customer service. Will go out there way to help you. 100% recommend. Andrew was an absolute pleasure to deal with.
Vikki H - Thatcham
AUDI Q3 - June 17 - Autotrader review
An excellent car buying experience
We bought a 3 year old VW UP. It had a full dealer service history, MOT, in excellent condition from this small, but very professional company. Andrew was open and honest about the car and it's provenance, allowing us to make a very easy buying decision. We're very pleased with car and would recommend Berkshire Used Cars to others.
David H - Farringdon
VW Up - May 2017 - Autotrader review
We recently purchased car from them , very friendly and professional from first minute we walked to garage you have feeling Andrew is you best friend. Very honest about everything, recommend to everyone!!!
Piotr G - Thatcham
BMW X5 - May 2017 - Autotrader review
"Fantastic garage , very professional and very friendly"
Lynx Gaming - May 17
Informative and relaxed, was more about making the buyer happy rather than getting the sale.
Nicola G - Southampton
VW Scirocco - May 17
Pleasure to do business with!
Very helpful and informative, good service all round!
Xander D - Orpington
Nissan Pathfinder - May 2017
Andrew and Tony are absolutely brilliant. I have found my dream car thanks to them. They made the whole car buying experience a great one and we will be back when it comes time to buy the next car. They are professional, polite and understand that buying a car is an emotional experience for many of us...they are far superior to the many car supermarkets now in existence. Keep up the good work Andrew and Tony!!!
Ros M - Fleet
BMW X1 - April 2017 - Google review
Very pleased with the service I got.
Tony was very thorough with the details of the sale and very helpful, he explained everything to me and didn't rush anything through. I'm really pleased with my new car and I'm really pleased with the service these guys gave.
Elizabeth N - Newbury
Land Rover Freelander HSE - MARCH 2017
Great service, went through all the details, nothing was too much trouble, drove our new car away very pleased.
Alex F - London
Volvo XC90 R-Design - MARCH 2017
Great service, went through all the details, nothing was too much trouble, drove our new car away very pleased.
Maxine R - Slough
BMW 318 - MARCH 2017
Absolutely fantastic .
Absolutely fantastic, lovely guys nothing is to much trouble and no pushing. gave a very fair part exchange. Would love to do business with them again one day.
Charmain D - Newbury
AUDI A4 - FEB 2017
Great service, extremely helpful, friendly, polite and fair. Would thoroughly recommend and Berkshire Used Cars would certainly be our first port of call if/when buying another car in the future.
Janice B - Chipping Campden
Toyota RAV4 - FEB 2017
Fantastic service, really Great, knowledgeable, professional and friendly people. I would highly recommend to anyone looking to purchase a car.
Michael S - Romsey
Skoda Citigo - FEB 2017
I just purchased the Audi s6 V10
I would give Berkshire used cars 10 stars if i could , I would recomend them to anyone thinking about buying a car from them. I dealt with Andy and he made the whole process of buying my new car very straight forward and a nice and relaxed experience. you could tell that he had a real interest and knowledge of the cars they had there and i would go back there to buy from them again.
Chris P - Devizes
AUDI S6 - FEB 2017
Friendly and professional staff, would recommend this seller.
Ashley S - Wokingham
Mercedes C250 - FEB 2017
Great service, Highly recommended.
Everyone was very helpful and professional. Had a great experience buying my Jeep. First class service, highly recommended.
Boryana M - Wantage
JEEP CHEROKEE - JAN 2107
"Great customer service. No issues with the car. Went that extra mile to help by getting an extra number plate for our caravan made. Would deal with again. 100% recommended"
"This is our second car from Berkshire Used Cars. Can't recommend them more highly, especially Tony, very knowledgeable and fab customer service. Thank you."
"We had a very positive experience with berkshire used cars (especially Tony) who even popped our CD in the post that we left in our old car, which by the way he gave us a spot on part exchange price which saved us the hassle of selling privately which we normally do. Tony was very knowledgeabble about the car on our test drive and when we picked the car up. So all in all we are very happy customers and when we look to change our car again (think I already know what's next Tony) we won't hesitate to contact them. Thanks again Nat & Darren."
"On arrival at Berkshire Used Cars we were greeted by the owners who went out of there way to be helpful and were very courteous. We were looking for a particular car and this dealership had exactly the car we were looking for and was within our budget. From our experience this small dealership has the right approach when dealing with customers as they were not pushy in any way and left us alone to have a good look over the vehicle before we went for a test drive. I would not hesitate to use Berkshire Used Cars again and I wish there business every success in the future. Terry & Jacqueline Verney"
"An Absolute pleasure from entering to leaving very very satisfied. After care was brilliant, very polite and professional an all round pleasure would recommend +++++"
"Tony and Andrew were absolutely brilliant from the moment I emailed an enquiry about the car I was interested in, they accommodated my availability to view the car and everything was prepared from the moment I arrived. Tony & Andrew know the industry exceptionally well and know what it means to ensure that they offer a peace of mind service from start to finish. They are not a high street glitz and glamour outfit which means they offer a personal touch. I found that their knowledge of cars was a breath of fresh air, as they personally go out of the way to know everything about the car from it's history, to what each function the buttons in the car do. Although I have just purchased the car I feel that they genuinely care that I get a good service and will always be on hand if I have any further queries. I can't recommend Berkshire Used Cars (Andrew & Tony) enough and hopefully will look to purchase my next car from them again sometime in the future -)."
"My experience. Great service.I had a minor bodywork issue after I got home. Berkshire Used Cars sorted the problem out straight away, no quibble.Thank's"
"Honest and straight forward. Buying a car from Berkshire Used Cars was a good experience-the guys were friendly and honest and did all that they could to make the transaction as straight forward as possible including part exchanging my old car. Many thanks!"
"Great experience buying this car, tony was really helpful, all went smoothly, highly recommended."
"Absolutely fantastic service, dealt with Andy who was a true professional and gentleman. Got offered a top price for my part exchange vehicle. He delivered the car in person and was a pleasure to of met the young man. Will definitely do business with Berkshire used cars again without a shadow of a doubt."
"A pleasure from start to finish. We bought a car from them today. The experience was a pleasure from start to finish. Nothing was too much trouble and we were able to drive it away. But not before they had given it a good wash. So pleased with the car. Highly recommend this company."
"Fantastic experience. Purchased an Audi A6 off Berkshire used cars. Fantastic people I would deffo recommend them."
"Very friendly and professional. Tony and Andrew were very polite and friendly. offering lots of options to look over the car and paperwork as much as possible. they showed me online information such as HPI checks etc.... very accommodating to my needs. the sale was very fast and efficient I test drove on Wednesday and had the car by Friday. I would highly recommend this garage."
"Great Experience. They were friendly, efficient and knowledgeable."
"Fair, open & honest alternative. We dealt with both Andrew and Tony from Berkshire Used Cars when buying a Ford S-Max and part exchanging our vehicle at the same time. Both are fair, open and honest and deserve recognition for providing a refreshing alternative to many of the main dealers. These guys are always go the extra mile to make sure you are happy with your purchase, clear on all the details and really care about the reputation they have with their customers. Definitely worth considering."
"Recent purchase. We found Tony to be very helpful, knowledgeable and professional throughout the whole process and not at all pushy ! "
"very good service"
"Easy and painless way to spend money!! Excellent. The whole buying experience was made very easy by the two guys who are Berkshire Used Cars. Even the act of paying for the car was made easy and painless!"
Volvo XC90 - JAN 2017
"Buy with confidence. Tony and Andrew were perfect gents and recieved a brill service from them. Car buying has never been so stress free with the lads from Berkshire Used Cars. The quality of used cars they keep are seriously above average."
Land Rover Dynamic - JAN 2017