At Berkshire Used Cars we pride ourselves on the great service we provide to all of our customers, whether they purchase a car or not and are always striving for a 5 star experience. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible. All of these reviews have been independently verified by Autotrader and Google post sale.
But don't just take our word for it, see what some of our customers have to say about us...
I Felt like I was looked after.
Very friendly and very helpful, and do everything efficiently
Craig B - Wiltshire
Jan 18 - VW Polo
Very enjoyable experience
Having contacted the dealer about the Ctroen DS5 he answered all my question quickly and honestly, the car was as described, after the test drive a deal was done and he taxed ,changed ownership online and insured the car, outstanding service, i would recommend them, great dealer great service.
Ian R - Bromley
Citroen DS5 - Jan 18
Very easy smooth sale with nil pressure.
The guys at Berkshire used cars are brilliant, excellent vehicle sales people, they don't just sell a car they also give advise on servicing options and aftercare of your vehicle. I would highly recommended anyone wishing to purchase a car to try this company first. Customer service is excellent and they keep you updated regularly during the purchasing period and are always welcoming to happy to help and answer any questions you may have. Thanks guys.
Easah H - Birmingham
BMW 325 - Jan 18
Kind,thoughful, nothing was too much trouble.
From the very first telephone call to driving my new car away, the customer service, attention to detail and friendly professional attitude was outstanding! I live 80 miles away and the communication in order for me to achieve the right purchase for me was excellent. So happy with my car and would highly recommend both gentlemen at BUC. Happy New Year.
Autumn A - Sherbourne
Honda Civic - Jan 18
Excellent professional attention with a superb car readied for review and test drive. Sale process including part exchange was very easy and drove away fully taxed and insured the same day. Would definitely recommend to anyone.
Keith B - Southampton
Toyota GT86 - Dec17
A pleasurable car buying experience.
Extremely good service. Knowledgeable, open and honest. Kept me updated all through the buying process, very helpful. Would highly recommend these guys. Many thanks.
Guy S - Basingstoke
Audi A4 - Nov 17
The dealership is not palatial and flash but who cares about that when the car is sold to you by Andrew. Very enjoyable three hour experience from the moment of being met at the local railway station for a test drive, to leaving the dealership confident I knew everything about the car to get home. I bought a Mercedes AMG so there was a lot to go through to make sure everything worked and of course it did, insurance, tax, warranty was arranged and explained. Spent the weekend giving the car a good drive and it exceeds my expectations, so will give this dealership a big thumbs up.
Andy W - Romsey
Mercedes E Class - Nov 17
Purchased our VW Sharan back at the end of September, fantastic car and would highly recommend them. Had a few minor issues which were rectified promptly by Andrew and just waiting on our copy of the HPI Certificate as promised. Thanks again Andrew.
Stuart M - Wantage
VW Sharan - Sept 17
It was almost a pleasure handing over my money! The guys did everything for me transferred log books, tax and refunded car tax. If you want a honest fair deal, you should definitely consider Berkshire Used Cars
Brett H - Pulborough
Audi A4 - Nov 17
Best used car garage I've ever been too !
We have just purchased our second Freelander from Berkshire Used Cars , their friendly can do attitude is second to none ! They make sure the car is in first class clean condition. I would not go anywhere else for a car now, I trust Tony's verdict on the car and they make sure it is checked by an independent garage before it leaves ! So for a reliable, friendly all round car purchasing experience don't look anywhere else !
Geoff B - Reading
Freelander - Oct 17
We bought our car from Andrew who was extremely helpful and couldn't do enough for us. We will definitely be using them to purchase any future cars.
BMW 5 series - Newbury
Helpful and polite
Polite and friendly service. Not rushed or pressurised into making a decision. Diligent and thorough.
Wiz and Ian A - Guildford
Audi A4 Avant - Oct 17
Would 100% recommend & hope to buy from them again.
Excellent. really helpful and everything was done on the day so I could drive away. They spent time explaining everything about the car, the paperwork and provided a test drive there and then. Really helpful.
Jennifer F - Banbury
Mercedes B class - Oct 17
Car and dealership exceeded expectations.
Car proudly presented and absolutely as described. The guys were friendly, knowledgable and professional to deal with, giving information whilst also leaving us alone with no pressure to have a good look around it and discuss among ourselves.
Robert B - Moulsford
Mercedes CLS - Sept 17
Amazing service from Berkshire Used Cars
At the start when I arrived to Berkshire Used Car, Andrew was very kind and welcoming, before I got into the car Andrew told me some useful facts and some history about the car which was very helpful and reassuring me the car was in very good condition. When letting me have a test drive with the car, Andrew was calm and kind which made the test drive amazing. Overall I am very pleased to have bought my car from Berkshire Used Car, Andrew was very professional and I highly recommend Berkshire Used Car to anyone who wants to buy a car.
David E - Hook
Ford Fiesta - Aug 17
Good to deal with an honest organisation
Great experience, Andrew gave us all the info on the vehicle and left us to look over it in our own time, no pressure and it was a pleasure doing business with them. Would recommend them, them and the sale was truly great, everything was done and it was truly painless.
Ray W - Winnersh
Hyundai ix35 - Aug 17
Thank you Andrew for all your help! You have been brilliant from start to finish with the purchase of my new car. I would totally recommend Berkshire Used Cars to anyone looking for a relaxed, informative and friendly dealer. He went the extra mile and made sure the car was freshly MOT'd and replaced brake pads that were an advisory so i didn't have to worry. Will definatly be back in the future.
Steph S via Facebook - Wantage
Skoda Citigo - June 17
This is the second car we have bought from Berkshire Used Cars. Great customer service. Will go out there way to help you. 100% recommend. Andrew was an absolute pleasure to deal with.
Vikki H - Thatcham
AUDI Q3 - June 17
An excellent car buying experience
We bought a 3 year old VW UP. It had a full dealer service history, MOT, in excellent condition from this small, but very professional company. Andrew was open and honest about the car and it's provenance, allowing us to make a very easy buying decision. We're very pleased with car and would recommend Berkshire Used Cars to others.
David H - Farringdon
VW Up - May 2017
We recently purchased car from them , very friendly and professional from first minute we walked to garage you have feeling Andrew is you best friend. Very honest about everything, recommend to everyone!!!
Piotr G - Thatcham
BMW X5 - May 2017
"Fantastic garage , very professional and very friendly"
Lynx Gaming - May 17
Informative and relaxed, was more about making the buyer happy rather than getting the sale.
Nicola G - Southampton
VW Scirocco - May 17
Pleasure to do business with!
Very helpful and informative, good service all round!
Xander D - Orpington
Nissan Pathfinder - May 2017
Andrew and Tony are absolutely brilliant. I have found my dream car thanks to them. They made the whole car buying experience a great one and we will be back when it comes time to buy the next car. They are professional, polite and understand that buying a car is an emotional experience for many of us...they are far superior to the many car supermarkets now in existence. Keep up the good work Andrew and Tony!!!
Ros M - Fleet
BMW X1 - April 2017
Very pleased with the service I got.
Tony was very thorough with the details of the sale and very helpful, he explained everything to me and didn't rush anything through. I'm really pleased with my new car and I'm really pleased with the service these guys gave.
Elizabeth N - Newbury
Land Rover Freelander HSE - MARCH 2017
Great service, went through all the details, nothing was too much trouble, drove our new car away very pleased.
Alex F - London
Volvo XC90 R-Design - MARCH 2017
Great service, went through all the details, nothing was too much trouble, drove our new car away very pleased.
Maxine R - Slough
BMW 318 - MARCH 2017
Absolutely fantastic .
Absolutely fantastic, lovely guys nothing is to much trouble and no pushing. gave a very fair part exchange. Would love to do business with them again one day.
Charmain D - Newbury
AUDI A4 - FEB 2017
Great service, extremely helpful, friendly, polite and fair. Would thoroughly recommend and Berkshire Used Cars would certainly be our first port of call if/when buying another car in the future.
Janice B - Chipping Campden
Toyota RAV4 - FEB 2017
Fantastic service, really Great, knowledgeable, professional and friendly people. I would highly recommend to anyone looking to purchase a car.
Michael S - Romsey
Skoda Citigo - FEB 2017
I just purchased the Audi s6 V10
I would give Berkshire used cars 10 stars if i could , I would recomend them to anyone thinking about buying a car from them. I dealt with Andy and he made the whole process of buying my new car very straight forward and a nice and relaxed experience. you could tell that he had a real interest and knowledge of the cars they had there and i would go back there to buy from them again.
Chris P - Devizes
AUDI S6 - FEB 2017
Friendly and professional staff, would recommend this seller.
Ashley S - Wokingham
Mercedes C250 - FEB 2017
Great service, Highly recommended.
Everyone was very helpful and professional. Had a great experience buying my Jeep. First class service, highly recommended.
Boryana M - Wantage
JEEP CHEROKEE - JAN 2107
"Great customer service. No issues with the car. Went that extra mile to help by getting an extra number plate for our caravan made. Would deal with again. 100% recommended"
"This is our second car from Berkshire Used Cars. Can't recommend them more highly, especially Tony, very knowledgeable and fab customer service. Thank you."
"We had a very positive experience with berkshire used cars (especially Tony) who even popped our CD in the post that we left in our old car, which by the way he gave us a spot on part exchange price which saved us the hassle of selling privately which we normally do. Tony was very knowledgeabble about the car on our test drive and when we picked the car up. So all in all we are very happy customers and when we look to change our car again (think I already know what's next Tony) we won't hesitate to contact them. Thanks again Nat & Darren."
"On arrival at Berkshire Used Cars we were greeted by the owners who went out of there way to be helpful and were very courteous. We were looking for a particular car and this dealership had exactly the car we were looking for and was within our budget. From our experience this small dealership has the right approach when dealing with customers as they were not pushy in any way and left us alone to have a good look over the vehicle before we went for a test drive. I would not hesitate to use Berkshire Used Cars again and I wish there business every success in the future. Terry & Jacqueline Verney"
"An Absolute pleasure from entering to leaving very very satisfied. After care was brilliant, very polite and professional an all round pleasure would recommend +++++"
"Tony and Andrew were absolutely brilliant from the moment I emailed an enquiry about the car I was interested in, they accommodated my availability to view the car and everything was prepared from the moment I arrived. Tony & Andrew know the industry exceptionally well and know what it means to ensure that they offer a peace of mind service from start to finish. They are not a high street glitz and glamour outfit which means they offer a personal touch. I found that their knowledge of cars was a breath of fresh air, as they personally go out of the way to know everything about the car from it's history, to what each function the buttons in the car do. Although I have just purchased the car I feel that they genuinely care that I get a good service and will always be on hand if I have any further queries. I can't recommend Berkshire Used Cars (Andrew & Tony) enough and hopefully will look to purchase my next car from them again sometime in the future -)."
"My experience. Great service.I had a minor bodywork issue after I got home. Berkshire Used Cars sorted the problem out straight away, no quibble.Thank's"
"Honest and straight forward. Buying a car from Berkshire Used Cars was a good experience-the guys were friendly and honest and did all that they could to make the transaction as straight forward as possible including part exchanging my old car. Many thanks!"
"Great experience buying this car, tony was really helpful, all went smoothly, highly recommended."
"Absolutely fantastic service, dealt with Andy who was a true professional and gentleman. Got offered a top price for my part exchange vehicle. He delivered the car in person and was a pleasure to of met the young man. Will definitely do business with Berkshire used cars again without a shadow of a doubt."
"A pleasure from start to finish. We bought a car from them today. The experience was a pleasure from start to finish. Nothing was too much trouble and we were able to drive it away. But not before they had given it a good wash. So pleased with the car. Highly recommend this company."
"Fantastic experience. Purchased an Audi A6 off Berkshire used cars. Fantastic people I would deffo recommend them."
"Very friendly and professional. Tony and Andrew were very polite and friendly. offering lots of options to look over the car and paperwork as much as possible. they showed me online information such as HPI checks etc.... very accommodating to my needs. the sale was very fast and efficient I test drove on Wednesday and had the car by Friday. I would highly recommend this garage."
"Great Experience. They were friendly, efficient and knowledgeable."
"Fair, open & honest alternative. We dealt with both Andrew and Tony from Berkshire Used Cars when buying a Ford S-Max and part exchanging our vehicle at the same time. Both are fair, open and honest and deserve recognition for providing a refreshing alternative to many of the main dealers. These guys are always go the extra mile to make sure you are happy with your purchase, clear on all the details and really care about the reputation they have with their customers. Definitely worth considering."
"Recent purchase. We found Tony to be very helpful, knowledgeable and professional throughout the whole process and not at all pushy ! "
"very good service"
"Easy and painless way to spend money!! Excellent. The whole buying experience was made very easy by the two guys who are Berkshire Used Cars. Even the act of paying for the car was made easy and painless!"
Volvo XC90 - JAN 2017
"Buy with confidence. Tony and Andrew were perfect gents and recieved a brill service from them. Car buying has never been so stress free with the lads from Berkshire Used Cars. The quality of used cars they keep are seriously above average."
Land Rover Dynamic - JAN 2017