Testimonials See what our customers think
At Berkshire Used Cars we pride ourselves on the great service we provide to all of our customers, whether they purchase a car or not and are always striving for a 5 star experience. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible. All of these reviews have been independently verified by Autotrader, Facebook and Google post sale.
Buying at Berkshire Used Cars
By Brian B on Oct 19
Great customer service coupled with a friendly professional attitude. All the safeguards in place for these difficult times. Two hour time slots. Absolutely no problem in recommending BUC. Thanks for everything. Stay safe.
The whole experience was easy
By Simon F on Oct 18
I bought a BMW from Berkshire Used Cars and from the start Tony could not have been more helpful and friendly. The whole experience was easy, he was very professional and took his time showing me the car and explaining how to get the most out of it. I would definitely buy from Berkshire Used Cars again.
By Robert T on Oct 14
Very helpful and Andrew was good. He just left me to it I had a look around the car take it for a test drive and then bort it and give a good price for my car i am very happy with the car thank you very much Andrew
By Alan Haggar on Oct 9
Very professional and thorough
Excellent and well managed
By Karim Z on Aug 8
I recently bought a Ford Focus Estate from Berkshire Used Cars. It was a great experience from the start. Friendly phone call before the visit and on the day the car was fully prepared with all the documents in the boot for me to look at. The COVID-safe approach was excellent and well managed. I was able to take the vehicle on a short test drive as well. At no point was there any pressure to buy and I was left to explore the vehicle in my own time. I would definitely return for my next vehicle.
Great experience from start to finish
By Andrew L on Aug 1
Great experience from start to finish. Having worked in the motor industry, you learn to be a sceptic, but there’s no need for that here. Scrupulously well prepared cars and pleasant to deal with. I’ll be back the next time I’m shopping for a car.
The best car buying experience I’ve had by far!
By Martin R on Jul 25
Very happy with my purchase and a very friendly place to look for a new car. The site itself is relatively small, there are a small collection of used cars. However you can tell these cars are hand picked as every single one was quality. The prep these cars go through is the best I’ve seen. I went during COVID restrictions, all the paperwork, keys, documents etc were laid out ready in the boot. After explaining a bit about the car Tony left me to play about with it whilst he was pottering around doing other bits. Abolutely no pressure to buy at all but the quality of his cars sell themselves. I reserved the car online a few days before and drove away the same day I went to view it. The best car buying experience I’ve had by far!
10/10 buying car experience
By Marina A on Jul 20
Great customer care, very attentive to our needs. Great value for top quality vehicle.
Excellent experience, no pushy sales just helpful
By Matthew G on Jul 20
Excellent service from Berkshire Used Cars, sold me two cars a week apart. Both in excellent condition, well looked after and ready to drive away. No pushy sales, good knowledge of the car and service history. The COVID-safe approach was excellent, every detail had been though of and stuck to. Would certainly recommend Berkshire Used Cars to everyone; I’ll even come back for another car in 2-3 years!!
Very sincere and genuine service indeed!
By M G on Jul 20
Faultless, seamless and very sincere guys to deal with. Very competitively priced vehicle, but with zero compromise on quality or service level. Highly recommended dealers of pre owned vehicles. (I bought my car online from the other end of the country) Thank you fellas. :)
Superb and friendly service
By Duncan L on Jul 20
I bought a car from Berkshire Used Cars after searching Autocar. They were extremely helpful from first contact, giving advice on how to get to them, collecting us from the station. They advised on all necessary information and answered all questions clearly and honestly. Very informative adds with full pictures. I would highly recommend buying from them.
By James G on Jul 20
Very professional service from start to finish - highly recommended.
Very happy with my purchase
By Andree on Jun 20
Tony was really helpful and explained everything I wanted to know about the car. He then helped me sort out the tax on it so I could drive it away - with the roof down in the sun! Very happy with my purchase and thank you to Berkshire Used Cars and Tony.
My dream car!
By Emily C on 29th Feb 20
Thank you so much to Tony for an amazing experience buying the Audi TT.. my dream car!! I’ve had an incredible week of driving. The car is perfect! I felt so safe with my purchase from you and everything you taught me about the workings of the car has stuck with me, meaning I felt very comfortable from the get go. Thank you so much for the time and care you took with us on the day, I didn’t feel pushed into purchase at all and couldn’t have asked for better service anywhere. Will 100% recommend you, thanks again.
Such a lovely genuine guy
By Matt G on 28th Feb 20
Bought a wee little run around yesterday and the service provided by Andrew was superb. Such a lovely genuine guy rather than your stereotypical salesman. Gave me all the information I needed, went for a good test drive and sorted everything else out I needed. Would 100% reccomend if you are looking for a new car.
Thanks again Andrew.
Very honest professional people
By Ruben F on 12th Feb 20
After searching a lot online for a skoda Vrs estate and finding berkshire used cars had one and they were the nearest ones (45min trip )decided to search a bit more about them... only read good things about their service and didnt had anything that made me hold back even once in buying from them... decide to visit first and test drive the car and get a first impression because that would be the main thing that would decide were i would spend my hard earned money. Got there and was welcomed by Tony that was very friendly towards me and my wife. Showed us the car and spoke about it and all his features and answered any questions we had... Then handed the keys so we can explore the car by ourselves without never putting pressure on us to buy it or whatsoever. Then we went for a long test drive he drove it a bit and i did the rest of the driving. Always talking about the car how it feels and being very polite explaining features of the car, and my oh my... what a fantastic car we are very happy with it... Going back to Tony and all the service from berkshire used cars.... We went the following day to collect the car as we loved everything about it and had a great professional helping us. We sorted everything in that moment... driveaway insurance... tax... register the car in my ownership and what a top service from this guys... all this to say THANK YOU and Yes i woulD HIGHLY recomend Berkshire Used Cars to buy from. Very honest professional people. Thank you Tony
Thank you for the car
By Lee Z on 7th Feb 20
So yesterday I bought my black Mercedes A class A180d from Berkshire used cars. And I must say it’s very refreshing to receive such a professional and friendly service! So me and my girlfriend came from near Brighton which was a 3 hour train journey. When I called to ask where the nearest station was the told me and also said that they would pick me up from the station as it was a 10-15 min drive which was lovely. As soon as I saw the car I was in love. They had cleaned and valeted the car and it looked absolutely stunning! I was able to take it for a long test drive while Andrew was explaining all the different parts of the car which was lovely. As soon as we got back he continued to explain everything I needed to know. This place is very friendly and professional and after many bad experiences buying cars I’m finally glad to find a professional and friendly place. It was very refreshing to come out with all the paper work I need for the car and it comes with a free 3 month warranty which puts my mind at ease. If you are thinking of buying a car on here do it you will be very impressed. Thank you for the car Andrew I love it.
Fantastic customer service at Berkshire Used Cars
By Kay F on 29th Jan 20
I recently bought a used Renault Grand Scenic car from Berkshire Used Cars (BUC). I was attended to by Tony, an amazingly professional man and very knowledgeable about the car. Tony, a very friendly guy took his time patiently and nicely to demonstrate how the car operates, the car itself was also in excellent condition, I got to take it for an appreciable length of test drive and all questions asked attended to satisfactorily. The best customer service ever received in my history of car purchase. Overall, am very happy with the car bought and customer service received. I will definitely recommend BUC any day.
First class service, Highly recommend!
By Paul W on 22nd Jan 20
Having recently purchased a Audi A6 Avant from Berkshire used cars i would definitely recommend them to anyone in the market for a new car. All their cars are impeccably presented and benefit from a walk around video which gives you a better feel of the car than just looking at online pictures . Both Andrew and Tony were very knowledgeable and explained all that i needed to know about the car, not once did i feel pressured into making a decision to purchase the car. Great car, great price and great service.
Extremely attentive, friendly and knowledgeable
By Michael S on 7th Jan 20 | via Google
I recently bought a Mazda6 from Berkshire Used Cars and was very impressed with the service I received. I dealt with Andrew who was extremely attentive, friendly and knowledgeable about the car. They are very professional and really take the time to answer any questions you have, without being pushy. The car itself was also in excellent condition and I got to take it for a decent length test drive. All in all very happy and would definitely recommend.
Refreshingly honest and very professional
By Matt G on 20th Dec 19 | via Google
An excellent dealership. My experience was consistent with previous customers; a refreshingly honest and very professional level of service, all my questions were answered promptly. High level of attention to detail. Good explanation of the car I was looking to purchase and the steps in the process. This dealership sets the bar as to what customers should expect. I will be recommending them.
Fantastic place to purchase a used vehicle
By Michael G on 12th Nov 19 | via Google
I guess this will be another positive customer review echoing the same common theme.... Great professional service and a fantastic place to purchase a used vehicle.
Over the course of my purchase (very reasonably priced, low mileage and excellent condition Volvo V40 cross-country), I dealt with both Tony and Andy, and the honest friendly service is second to none. Sometimes buying a car is a bit of an ordeal, not so much here! The Guys are great.
You can tell by the standard of the cars they have on offer that that these are dealers in high quality used cars. I wholeheartedly recommend Berkshire Used cars for your next purchase.
Best experience of buying a car
By James B on 29th Oct 19 | Verified Purchase
I wish I had found this place before this month. It has been the best experience I have had by far when buying a car. Excellent communication, thoroughly professional, organised yet personal! Thank you!
By Pranab L on 2nd Sep 19 | Verified Purchase
This is a very honest dealership. Right from the start the guys informed me of the service history of the car and when certain components needed to be replaced. They were warm and friendly, and weren’t pressuring me. After the purchase, they helped me to settle down in my new car, which I’m loving. Thanks guys!
A little gem in the middle of the field
By Alexandru B on 30th Aug 19 | via Google
I purchased my car yesterday from them and I had an excellent experience taking into account that I am very pedantic on details. Berkshire Used Cars is a small dealer with not many cars but very good value for the money. The dealer is not able to bargain a lot and this is mostly because offers from start a car with very competitive price.Andrew was very approachable, does not put any pressure on you, very professional in this trade and responded to all my questions. I really appreciated that he let me inspect the car in my own time. I think that their personal approach works as I would buy definitely from him again in the future.
Tony went above and beyond
By Sarah B on 25th Aug 19 | via Google
Tony is a genuinely nice, helpful guy and the service was fantastic. What a pleasure to come across this garage after out growing my golf gte and wanting to look for something larger to accommodate my family we went to see a VW Touarag. Tony took the time to show us around as well as leave us time to investigate on our own before a test drive. We purchased the car and arranged collection 5 days later due to work commitments and were extremely happy with the service received. I even contacted Tony with a concern after driving the car and noticed a slight issue with the alignment and Tony went above and beyond to rectify our concerns. In the day and age of online sales and vast competition from other garages it's nice to come across a garage and team who respect you as a valued customer not only before purchase but after as well. Superb!