Testimonials See what our customers think
At Berkshire Used Cars we pride ourselves on the great service we provide to all of our customers, whether they purchase a car or not and are always striving for a 5 star experience. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible. All of these reviews have been independently verified by Autotrader, Facebook and Google post sale.
Extremely attentive, friendly and knowledgeable
By Michael S on 7th Jan 20 | via Google
I recently bought a Mazda6 from Berkshire Used Cars and was very impressed with the service I received. I dealt with Andrew who was extremely attentive, friendly and knowledgeable about the car. They are very professional and really take the time to answer any questions you have, without being pushy. The car itself was also in excellent condition and I got to take it for a decent length test drive. All in all very happy and would definitely recommend.
Refreshingly honest and very professional
By Matt G on 20th Dec 19 | via Google
An excellent dealership. My experience was consistent with previous customers; a refreshingly honest and very professional level of service, all my questions were answered promptly. High level of attention to detail. Good explanation of the car I was looking to purchase and the steps in the process. This dealership sets the bar as to what customers should expect. I will be recommending them.
Fantastic place to purchase a used vehicle
By Michael G on 12th Nov 19 | via Google
I guess this will be another positive customer review echoing the same common theme.... Great professional service and a fantastic place to purchase a used vehicle.
Over the course of my purchase (very reasonably priced, low mileage and excellent condition Volvo V40 cross-country), I dealt with both Tony and Andy, and the honest friendly service is second to none. Sometimes buying a car is a bit of an ordeal, not so much here! The Guys are great.
You can tell by the standard of the cars they have on offer that that these are dealers in high quality used cars. I wholeheartedly recommend Berkshire Used cars for your next purchase.
Best experience of buying a car
By James B on 29th Oct 19 | Verified Purchase
I wish I had found this place before this month. It has been the best experience I have had by far when buying a car. Excellent communication, thoroughly professional, organised yet personal! Thank you!
By Pranab L on 2nd Sep 19 | Verified Purchase
This is a very honest dealership. Right from the start the guys informed me of the service history of the car and when certain components needed to be replaced. They were warm and friendly, and weren’t pressuring me. After the purchase, they helped me to settle down in my new car, which I’m loving. Thanks guys!
A little gem in the middle of the field
By Alexandru B on 30th Aug 19 | via Google
I purchased my car yesterday from them and I had an excellent experience taking into account that I am very pedantic on details. Berkshire Used Cars is a small dealer with not many cars but very good value for the money. The dealer is not able to bargain a lot and this is mostly because offers from start a car with very competitive price.Andrew was very approachable, does not put any pressure on you, very professional in this trade and responded to all my questions. I really appreciated that he let me inspect the car in my own time. I think that their personal approach works as I would buy definitely from him again in the future.
Tony went above and beyond
By Sarah B on 25th Aug 19 | via Google
Tony is a genuinely nice, helpful guy and the service was fantastic. What a pleasure to come across this garage after out growing my golf gte and wanting to look for something larger to accommodate my family we went to see a VW Touarag. Tony took the time to show us around as well as leave us time to investigate on our own before a test drive. We purchased the car and arranged collection 5 days later due to work commitments and were extremely happy with the service received. I even contacted Tony with a concern after driving the car and noticed a slight issue with the alignment and Tony went above and beyond to rectify our concerns. In the day and age of online sales and vast competition from other garages it's nice to come across a garage and team who respect you as a valued customer not only before purchase but after as well. Superb!