Excellent and well managed
I recently bought a Ford Focus Estate from Berkshire Used Cars. It was a great experience from the start. Friendly phone call before the visit and on the day the car was fully prepared with all the documents in the boot for me to look at. The COVID-safe approach was excellent and well managed. I was able to take the vehicle on a short test drive as well. At no point was there any pressure to buy and I was left to explore the vehicle in my own time. I would definitely return for my next vehicle.
Great experience from start to finish
Great experience from start to finish. Having worked in the motor industry, you learn to be a sceptic, but there’s no need for that here. Scrupulously well prepared cars and pleasant to deal with. I’ll be back the next time I’m shopping for a car.
The best car buying experience I’ve had by far!
Very happy with my purchase and a very friendly place to look for a new car. The site itself is relatively small, there are a small collection of used cars. However you can tell these cars are hand picked as every single one was quality. The prep these cars go through is the best I’ve seen. I went during COVID restrictions, all the paperwork, keys, documents etc were laid out ready in the boot. After explaining a bit about the car Tony left me to play about with it whilst he was pottering around doing other bits. Abolutely no pressure to buy at all but the quality of his cars sell themselves. I reserved the car online a few days before and drove away the same day I went to view it. The best car buying experience I’ve had by far!
10/10 buying car experience
Great customer care, very attentive to our needs. Great value for top quality vehicle.
Excellent experience, no pushy sales just helpful
Excellent service from Berkshire Used Cars, sold me two cars a week apart. Both in excellent condition, well looked after and ready to drive away. No pushy sales, good knowledge of the car and service history. The COVID-safe approach was excellent, every detail had been though of and stuck to. Would certainly recommend Berkshire Used Cars to everyone; I’ll even come back for another car in 2-3 years!!
Very sincere and genuine service indeed!
Faultless, seamless and very sincere guys to deal with. Very competitively priced vehicle, but with zero compromise on quality or service level. Highly recommended dealers of pre owned vehicles. (I bought my car online from the other end of the country) Thank you fellas. :)
Superb and friendly service
I bought a car from Berkshire Used Cars after searching Autocar. They were extremely helpful from first contact, giving advice on how to get to them, collecting us from the station. They advised on all necessary information and answered all questions clearly and honestly. Very informative adds with full pictures. I would highly recommend buying from them
Very professional service from start to finish- highly recommended
Very happy with my purchase
Tony was really helpful and explained everything I wanted to know about the car. He then helped me sort out the tax on it so I could drive it away - with the roof down in the sun! Very happy with my purchase and thank you to Berkshire Used Cars and Tony.
My dream car!
By Emily C on 29th Feb 20
Thank you so much to Tony for an amazing experience buying the Audi TT.. my dream car!! I’ve had an incredible week of driving. The car is perfect! I felt so safe with my purchase from you and everything you taught me about the workings of the car has stuck with me, meaning I felt very comfortable from the get go. Thank you so much for the time and care you took with us on the day, I didn’t feel pushed into purchase at all and couldn’t have asked for better service anywhere. Will 100% recommend you, thanks again.
Such a lovely genuine guy
Bought a wee little run around yesterday and the service provided by Andrew was superb. Such a lovely genuine guy rather than your stereotypical salesman. Gave me all the information I needed, went for a good test drive and sorted everything else out I needed. Would 100% reccomend if you are looking for a new car.
Thanks again Andrew.
Thank you for the car
So yesterday I bought my black Mercedes A class A180d from Berkshire used cars. And I must say it’s very refreshing to receive such a professional and friendly service! So me and my girlfriend came from near Brighton which was a 3 hour train journey. When I called to ask where the nearest station was the told me and also said that they would pick me up from the station as it was a 10-15 min drive which was lovely. As soon as I saw the car I was in love. They had cleaned and valeted the car and it looked absolutely stunning! I was able to take it for a long test drive while Andrew was explaining all the different parts of the car which was lovely. As soon as we got back he continued to explain everything I needed to know. This place is very friendly and professional and after many bad experiences buying cars I’m finally glad to find a professional and friendly place. It was very refreshing to come out with all the paper work I need for the car and it comes with a free 3 month warranty which puts my mind at ease. If you are thinking of buying a car on here do it you will be very impressed. Thank you for the car Andrew I love it.
Fantastic customer service at Berkshire Used Cars
I recently bought a used Renault Grand Scenic car from Berkshire Used Cars (BUC). I was attended to by Tony, an amazingly professional man and very knowledgeable about the car. Tony, a very friendly guy took his time patiently and nicely to demonstrate how the car operates, the car itself was also in excellent condition, I got to take it for an appreciable length of test drive and all questions asked attended to satisfactorily. The best customer service ever received in my history of car purchase. Overall, am very happy with the car bought and customer service received. I will definitely recommend BUC any day.
First class service, Highly recommend!
Having recently purchased a Audi A6 Avant from Berkshire used cars i would definitely recommend them to anyone in the market for a new car. All their cars are impeccably presented and benefit from a walk around video which gives you a better feel of the car than just looking at online pictures . Both Andrew and Tony were very knowledgeable and explained all that i needed to know about the car, not once did i feel pressured into making a decision to purchase the car. Great car, great price and great service.
EXTREMELY ATTENTIVE, FRIENDLY AND KNOWLEDGEABLE
By Michael S on 7th Jan 20 | Via Google
I recently bought a Mazda6 from Berkshire Used Cars and was very impressed with the service I received. I dealt with Andrew who was extremely attentive, friendly and knowledgeable about the car. They are very professional and really take the time to answer any questions you have, without being pushy. The car itself was also in excellent condition and I got to take it for a decent length test drive. All in all very happy and would definitely recommend.
REFRESHINGLY HONEST AND VERY PROFESSIONAL
By Matt G on 20th Dec 19 | Via Google
An excellent dealership. My experience was consistent with previous customers; a refreshingly honest and very professional level of service, all my questions were answered promptly. High level of attention to detail. Good explanation of the car I was looking to purchase and the steps in the process. This dealership sets the bar as to what customers should expect. I will be recommending them.
BEST EXPERIENCE OF BUYING A CAR
By James B on 29th Oct 19 | VERIFIED PURCHASE
I wish I had found this place before this month. It has been the best experience I have had by far when buying a car. Excellent communication, thoroughly professional, organised yet personal! Thank you!